Order Form Clauses in Contracts
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What is an order form clause?
The Order Form is the commercial engine of a SaaS contract. It captures the business deal—the who, what, when, and how much—and integrates it with the legal framework of the agreement. Order Forms make SaaS deals flexible. The parties sign the main agreement once, then issue new Order Forms as needs change, like adding seats, upgrading features, or purchasing new services.
Things to consider
- Decide whether the Order Form or master agreement controls in case of conflict.
- Renewal terms (automatic or manual) are often set in the Order Form.
- They can be used to add more seats, products, or services over time.
Also known as: order schedule, ordering document, service order, subscription form, service schedule, or subscription order
Example order form language
Sample language from Common Paper Cloud Service Agreement
This Order Form incorporates and is governed by the Framework Terms dated January 1, 2025 between Vandelay Industries and Play Now, Inc. If there is any inconsistency between this Order Form and the Framework Terms, this Order Form will control for this Agreement.
Risks to watch for in order form clauses
| ⚠️ Risk Type | Description |
|---|---|
| 🔀 Version Control | Multiple Order Forms can create confusion if not tracked correctly. |
| 📋 Incomplete Terms | Missing details like start date or renewal terms can cause billing disputes. |
| 💰 Revenue Leakage | If renewals or expansions aren’t captured in an Order Form, revenue may be lost. |
How Gerri, the AI Agent for redlines, can help
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