Add mandatory arbitration

Cloud Service Agreement

Sample langauge

Add mandatory arbitration

Replace the second sentence of Section 14.3 with: “The parties will arbitrate any dispute about this Agreement in the state or county that encompasses the Chosen Courts, in English, and agree to finally settle all such disputes according to the Rules of the Judicial Arbitration and Mediation Service (“JAMS”). To the extent the JAMS streamlined rules are available, they will apply. The arbitral decision may be enforced in any court. To the extent a claim cannot legally be arbitrated (as determined by an arbitrator), the parties will bring the suit, action, or proceeding that cannot be arbitrated in the Chosen Courts and each party irrevocably submits to the exclusive jurisdiction of the Chosen Courts.”

Written to work with the Common Paper standard Cloud Service Agreement.

What is a Cloud Service Agreement?

A Cloud Service Agreement, or CSA, is a contract used to sell cloud software and SaaS products. The CSA specifies business terms like fees and length as well as legal terms like liability and indemnification.

Master Services Agreement, or MSA, is another name for this type of contract. The main difference between them is that an MSA might be used for the sale of all kinds of products and services, from software to catering to consulting. The term CSA is more specific and narrow, while MSA is more generic and wide-ranging.

Common Paper offers a free Cloud Service Agreement that's easy to customize with the language you need.

How do you set up a Cloud Service Agreement with language on this topic in Common Paper?

Customizing a Common Paper agreement is simple. Just copy the sample launguage and paste it into the Other Changes section of your Cover Page.

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Other Changes to the Standard Terms

Additional modifications or customizations

Replace the second sentence of Section 14.3 with: “The parties will arbitrate any dispute about this Agreement in the state or county that encompasses the Chosen Courts, in English, and ...