AI training

Cloud Service Agreement

Sample langauge

Allow use of Usage Data and Customer Content to train AI and machine learning models

Add as Section 1.8: “Usage Data and Customer Content may be used to develop, train, or enhance artificial intelligence or machine learning models that are part of Provider’s products and services, including third-party components of the Product, and Customer authorizes Provider to process its Usage Data and Customer Content for such purposes. However, (a) Usage Data and Customer Content must be aggregated before it can be used for these purposes, and (b) Provider will use commercially reasonable efforts consistent with industry standard technology to de-identify Usage Data and Customer Content before such use. Nothing in this section will reduce or limit Provider’s obligations regarding Personal Data that may be contained in Usage Data or Customer Content under Applicable Data Protection Laws. Due to the nature of artificial intelligence and machine learning, information generated by these features may be incorrect or inaccurate. Product features that include artificial intelligence or machine learning models are not human and are not a substitute for human oversight.”

Written to work with the Common Paper standard Cloud Service Agreement.

What is a Cloud Service Agreement?

A Cloud Service Agreement, or CSA, is a contract used to sell cloud software and SaaS products. The CSA specifies business terms like fees and length as well as legal terms like liability and indemnification.

Master Services Agreement, or MSA, is another name for this type of contract. The main difference between them is that an MSA might be used for the sale of all kinds of products and services, from software to catering to consulting. The term CSA is more specific and narrow, while MSA is more generic and wide-ranging.

Common Paper offers a free Cloud Service Agreement that's easy to customize with the language you need.

How do you set up a Cloud Service Agreement with AI training language in Common Paper?

Customizing a Common Paper agreement is simple. Just copy the sample launguage and paste it into the Other Changes section of your Cover Page.

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Other Changes to the Standard Terms

Additional modifications or customizations

Add as Section 1.8: "Usage Data and Customer Content may be used to develop, train, or enhance artificial intelligence or machine learning models that are part of Provider's ...