Include late payment penalty

Cloud Service Agreement

What is a late payment penalty?

For software vendors, receiving payments from customers on time is critical to keeping the business growing. To improve their chances of being paid on time, some vendors will include a late payment penalty in their sales agreement. The penalty assesses a fee for late payment of an invoice, typically expressed as a percentage of the past due amount.

Should you include a late payment penalty in your sales agreement?

You’ll need to consult an attorney for advice specific to your company, but there are generally two schools of thought on whether to include a late payment penalty.

The first is fairly straightforward and posits that the threat of late payment penalties provides some assurance that customers will pay on time because they want to avoid additional fees.

The Common Paper Committee adopted another perspective for the CSA, which is that late payment penalties are very rarely enforced in practice. Removing an unnecessary clause that is rarely used makes for more efficient negotiation. Whether you decide to include late payment penalties in your contract or not, keep in mind that in the Committee’s experience, the chances of successfully collecting on a late payment penalty were slim.

Sample langauge

Written to work with Common Paper standard agreements.

Include late payment penalty

Cloud Service Agreement version: 2.0

Add at the end of Section 4.5: “If Customer does not pay undisputed fees within the Payment Period, Customer will pay interest on the overdue amounts at the rate of 1.5% per month or the maximum rate permitted by Applicable Laws, whichever is less. In addition, Customer will reimburse Provider for all costs of collection (including attorneys’ fees).”

Cloud Service Agreement version: 1.0, 1.1

Add at the end of Section 5.2: “If Customer does not pay undisputed fees within the Payment Period, Customer will pay interest on the overdue amounts at the rate of 1.5% per month or the maximum rate permitted by Applicable Laws, whichever is less. In addition, Customer will reimburse Provider for all costs of collection (including attorneys’ fees).”

What is a Cloud Service Agreement?

A Cloud Service Agreement, or CSA, is a contract used to sell cloud software and SaaS products. The CSA specifies business terms like fees and length as well as legal terms like liability and indemnification.

Master Services Agreement, or MSA, is another name for this type of contract. The main difference between them is that an MSA might be used for the sale of all kinds of products and services, from software to catering to consulting. The term CSA is more specific and narrow, while MSA is more generic and wide-ranging.

Common Paper offers a free Cloud Service Agreement that's easy to customize with the language you need.

How do you set up a Cloud Service Agreement with language on this topic in Common Paper?

Customizing a Common Paper agreement is simple. Just copy the sample launguage and paste it into the Other Changes section of your Cover Page.

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Other Changes to the Standard Terms

Additional modifications or customizations

Add at the end of Section 4.5: “If Customer does not pay undisputed fees within the Payment Period, Customer will pay interest on the overdue amounts at the rate of 1.5% per ...